Pinecone Local | Reputation Management for Maine Restaurants

What’s Happening Now

❌ Great food—too few reviews to show it

❌ Inconsistent replies to customer reviews

❌ Ranking below weaker competitors on Google

❌ No system to ask at peak moments (QR / SMS / Wi‑Fi)

What You’ll Get

✅ Review capture flow (QR cards, table tents, receipts, Wi‑Fi splash)

✅ SMS/email follow‑ups that nudge politely

✅ AI‑written reply drafts for every review (tone‑matched + on‑brand)

✅ Private feedback form routes issues to a manager

✅ Google Business Profile tune‑up (categories, services, photos, Q&A)

✅ Monthly reputation report with growth and rank movements

How It Works

Step 1:

We optimize your GBP and set up compliant, multi‑channel review asks (QR, SMS, email). No incentives—just timing and convenience.

Step 2:

Guests scan a QR or receive a short follow‑up. They’re encouraged to share their experience, and all feedback—positive or negative—is collected transparently.

Step 3:

Our AI drafts thoughtful responses to every review and flags sensitive comments for manager approval. Your rankings and trust grow week by week.

What Restaurant Owners Say

“We went from a trickle to a steady stream of 5‑star reviews in a month. The AI replies save us hours and our Google rank jumped into the top 3.”

— Owner (Portland, ME)

FAQs

Is this compliant with Google’s policies?: Yes. We never offer incentives or manipulate results. Reviews are collected fairly and transparently.
Do you respond to reviews for us?: We provide AI‑written drafts in your brand voice. You can approve in one click or we can manage it for you.
How fast will we see results?: Most restaurants begin seeing a visible uptick in new Google reviews within the first 2–4 weeks, depending on foot traffic.
What if we already get reviews?: Great—our system increases volume, improves reply quality, and strengthens GBP signals so you rank higher.
Can you set up the QR and signage?: Yes. We provide printable table tents, receipt snippets, and Wi‑Fi splash copy, plus a simple staff script.

Let’s Grow Your Google Reviews

Start with a free reputation plan. We’ll map your current reviews, estimate monthly growth, and outline exactly how to reach the local 3‑pack.